Terms of Service

These terms govern your use of dissub and our transcription services.

Last updated: July 2, 2025

Acceptance of Terms

By accessing or using dissub, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Service Description

dissub provides audio and video transcription services, including:

  • Automatic speech-to-text transcription
  • Multi-language support
  • Subtitle generation
  • Burn-in video subtitle service
  • Transcript export in SRT format
User Accounts

To use our services, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use
  • Ensuring you are at least 13 years old to use our services
Acceptable Use

You agree not to use our services to:

  • Upload content that is illegal, harmful, or violates any laws
  • Upload content that contains malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use our services for spam or unsolicited communications
  • Reverse engineer or attempt to extract our source code
Content Ownership and Rights

Regarding content and intellectual property:

  • You retain ownership of the content you upload
  • You grant us a limited license to process your content for transcription services
  • We do not claim ownership of your original content
  • You are responsible for ensuring you have rights to upload the content
  • Generated transcripts are provided for your use but remain our service output
Payment and Billing

Payment terms and conditions:

  • Credits are purchased in advance and deducted per transcription
  • All payments are processed securely through Stripe
  • Credits are non-refundable unless service is unavailable
  • Prices may change with 30 days notice
  • Chargebacks may result in account suspension
Service Availability

We strive to provide reliable service but cannot guarantee:

  • 100% uptime or availability
  • Fast processing of all uploads
  • Perfect accuracy in transcriptions
  • Support for all file formats or languages

We may temporarily suspend service for maintenance or updates.

Data and Privacy

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our data practices as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, dissub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Commercial use of our services is permitted. However, dissub is not responsible or liable for any misuse, illegal, or unauthorized activities conducted using our services. Users are solely responsible for ensuring their use complies with all applicable laws and regulations.

Account Termination

We may terminate or suspend your account:

  • For violation of these terms
  • For fraudulent or illegal activity
  • At your request
  • For extended periods of inactivity and with no credits

Upon termination, your access to services will cease and remaining credits may be forfeited.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which dissub operates, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the appropriate courts of that jurisdiction.

Contact Us

If you have any questions about these Terms of Service, please contact us: